Shipping policy

  • Orders are processed and shipped within 3–4 working days.
  • Delivery timelines may vary based on your location.
  • Please ensure your address and contact details are accurate while placing the order
  • PAN India shipping from Kerala

 

Order Tracking

Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp.

Please allow some time for tracking updates to reflect after dispatch.

Incorrect Address & Delivery Issues

Customers are responsible for providing accurate shipping information.

DiMi by Sree will not be responsible for delays or failed deliveries caused by:

  • Incorrect or incomplete addresses

  • Incorrect phone numbers

  • Customer unavailable during delivery attempts

Once an order has been shipped, address modifications may not be possible.

Delivery Attempts & Returned Orders

Courier partners usually attempt delivery multiple times. If the order remains undelivered after failed attempts, it may be returned to us.

In such cases:

  • Reshipping charges may apply

  • Refunds, if applicable, will be processed after deducting shipping and handling charges